Condo Owners Association COA

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Auditor General's Report on Ontario Condo Industry 

 

On December 2020, the Auditor General's office of Ontario announced the results of their review named the "Value-for-Money Audit Condominium Oversight in Ontario - Please see https://www.auditor.on.ca/en/content/annualreports/arreports/en20/20VFM_10condominium.pdf

They stated that the entire condo sector in Ontario was valued at $300 billion dollars using a 2018 assessed value in the approximate amount of $340,000 for about 930 sq ft condo using figures from Statistics Canada.   We will note that this does not reflect prices in the Greater Toronto area (GTA) where prices are substantially higher.  When we consider there are approximately 890,000 condo units in Ontario and about 11,350 Condo Corporations it is crucial that the COA mandate is recognized "to represent and provide leadership to Condominium Owners with a united voice advocating and fostering quality lifestyle, prosperous and sustainable condominium ownership.  

In the last 3 years the data has changed significantly however the  most recent available date is from Statistics Canada for 2018.  If we consider the reports statement that about 57% of condo apartments are owner occupied and possibly 43% are either secondary, rented or vacant properties. the question would be what is this ratio today in 2021.    The COA advocated for a Condo Act Review since their inception March 2010.  In June 2012 the McGuinty Government announced the review however because of Parliamentary changes and the Wynne Government the reforms were somewhat delayed and reforms to the Act were not passed until 2015 at which time the Condominium Management Services Act was also a new piece of important legislation to regulate the condo sector.   The Condominium Authority of Ontario COA was designated in 2017 September as well the Condominium Management Regulatory Authority CMRAO in 2017 November. 

A key point to mention, the Condo Owners Association COA sat on the Condo Act Review and the Home Protection Review for Condominium Managers and Management companies.  We did not support the Ministry of Government and Consumers Services designation of either the CAO or the CMRAO.  The COA felt that the additional cost for Condo Owners is unnecessary and both of these parties would not assist Condo Owners affectively.  Owners are forced to take on an independent challenge of their Board and/or property managers which in turn will compromise and create more disputes for them.   

The Report states that "many of the reforms have still not been implement five years after they were passed".  We agree wholeheartedly agree with the report stating "the existing model for the condo sector does not provide effective consumer protection and does not address the risks that exist for condo owners and buyers".  Key points are identified relating to condo reserve funds both on the resale market and new construction.    Sadly the excessive limitations of the Condo Authority prevent them from investigating misconducts or potential abuses of the Condo boards or non compliance therefore enforcing compliance seems to be somewhat impossible unless it relates to the assessment fee to the Condo Authority.  In 2017 November a fast and inexpensive adjudication under the Condo Authority is known as the Tribunal yet they can only hear disputes on records of the Corporation and any form of dispute mediation is still lost in the wind under the CAO.  Condo Owners have to pay form private mediation and/or arbitration to seek assistance through the courts if their issues relate to condo board governance, accountability, maintenance fees, bullying, irresponsible spending, overpriced refurbishments, anything other than records related inquiries.  The COA confirms that one of the key issues we faced during the Condo Act Review was dispute resolution yet today we still stand with the same problem

The report identifies nearly half of the complaints which is a "key mandates of the Management Regulatory Authority" have not been addressed and related Condo Managers and Management companies are not being inspected.   We highly suggest that all condo owners read page 5/80 relating to increased maintenance fee and excessive monies towards increasing their reserve funds for repairs and replacement.   We have received several reports relating to excessive amounts of monies paid by the Corporation for refurbishments and irregular practice relating to Owners approvals.   This is another issue besides the report identifying hundreds of unlicensed individuals and companies  who are providing condo management services.   The Condo Authority public registry lists 156 companies without licensing as of February 2020 and the Management Regulatory Authority doesn't proactively identify these unlicensed companies or individuals.  In fact less than 1% of more than 3,650 Ontario licensed managers and management companies for a total of only 18 inspections and 6 investigations were carried out in approx. 2 years and some were not full investigations.  

CONDO BOARD MEMBERS
Can you imagine the report identified that 6,420 Directors of Condo Boards, 17% of 37,568 Directors has not completed their training within six months of their appointment, re-election or election date.   The COA has received complaints where Condo Directors who haven't completed their course, step down as an elected board member only to be re-appointed to the Board by the Directors shortly to avoid the training course.   There are 11,354 condo corporations registered in Ontario.

The full report concludes that all parties, the Condo Authority and Condominium Authority Tribunal do not protect Condo Owners sufficiently.  There are several 2015 amendments to the Condominium Act 1998 which are still not in force.   The COA is not happy about the outcome of the Condo Act Review and throughout the process it was not leaning towards protective measures for Condo Owners.  Sadly the participants were largely in favour of condo services trades and created an unbalanced approach of representation. 

 

We urge Condo Owners to read the Report -  Learn more about Condominiums, structure, operations, financials, operating budgets, certainly reserve funds and overall governance and accountability. 

Linda Pinizzotto, COA Founder represented the COA in the Condo Act Review, her strong presence on issues and concerns relating to governance, dispute resolution, financial management, consumer protection, and so on were addressed yet to-date do not have an regulated structure in place.  

On closing we do want to draw your attention to page 30/80 which addresses "Reserve Funds".  There is a process involved with Owners approvals relating to design, materials and cost inclusive of disclosure of the overall Reserve Fund which requires updating regularly as per the condo act.  There are expenditures included and not included in the 30-year time frame which is to be identified by an expert reserve fund study provider.  Replacement of building elevators and parts of the building cladding, windows, electrical systems, balconies and others would not be included in the 30 year time frame for a condo building constructed. The report states "expensive items, like boilers, windows and building cladding, may only require replacement 40 to 50 years after construction, condo boards often do not budget for them in the first 10–20 years.

 

FOR FULL REPORT - PDF 

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Your Feedback is Always Welcome

We welcome your comments and questions – please do not hesitate to Contact Us.

BECOME AN AMBASSADOR OF YOUR CONDO .... LET'S WORK TOGETHER .... GET INVOLVED WITH COA .... EMAIL US TODAY .... This email address is being protected from spambots. You need JavaScript enabled to view it. LETS SPEAK OUT


The Condo Owners Association (COA)   

ALL CONDO OWNERS know your rights and responsibilities  

OWNING A CONDO 

 


Condo Owners
File your complaint CAO and/or CMRAO 


CAO - Condo Authority of Ontario   

CMRAO - Condo Management Regulatory Authority Ontario


The complaints can be as a result of a number of difficulties with your Board of Directors and/or Property Management.   Your Condo Corporation budget, expenditures, reserve funds, conditions, the process, the Annual General Meeting, the governance, design,  décor and condition of your Condo Building and on a personal light , You can also report items of concern regarding the operations, governance and accountability. 

Condo Owners no longer need to be kept in the dark, there are avenues available for support.  


1)  Harassment and/or bullied, major concerns not addressed etc. report Board of Directors 
2)  Harassment and/or bullied by Property Manager, report to CMRAO




CONDO OWNERS CAN REQUEST RECORDS OF THE CORPORATION AT ANY TIME 

The Board of Directors Must Comply or Corporation is fined for non compliance

1)  Request Records of the Corporation ie all Financials, Minutes of Meeting, AGM Minutes, 

2)  Board's Response to your Request for Records  If the Board refuses your request you may wish to report this to the CAO Condo Authority of Ontario

3)  Agreement to Access Records   Condo Owners can view records and if they wish a paper copy there may be a small charge   

4)  Future Reserve Fund Spending -
Note ALL Owners, your Board of Directors must advise Owners 


SPECIAL WEBSITE Information

1)  Land Property Records  
2)  Home and Community 



All Condo Owners in Ontario

Owners can also request General Information of the Corporation and Board of Directors 

1) Request General Information of the Corporation               - Information for Owners about their Corporation 
2) Information on Board of  Directors Certificate Update      - Names and Address of Service for their Board of Directors  
3) New Owners Information Certificate                                   - Information for New Owners about their Corporation


Complete and send the above forms to the "Attention of your Board of Directors" 
In most cases this would be via your Property Manager. 
Please ensure you receive confirmation of receipt.






Become a COA Ambassador of Your Condo  

    


Note:  Changes to the Condo Act

COA is thrilled to work with  (MGCS)  the Ministry of Government and Consumer Services and we are delighted to have Bill 106   "Protecting Condominium Owners Act 2015" and the New Condo Management Services Act, 2015   

(CAO)  Condo Authority of Ontario aims to improve condominium living with mandatory training for Condo Directors and as a resource for disputes 

CMRAO  Condominium Management Regulatory Authority of Ontario regulates Condo Manager and Management firms licensing, education requirements and compliance.    

Promote your business work with the COA

Develop a Relationship with the COA 

 

Special Events, working together with COA

If you and your company have ideas for "Special Events, Seminars and Marketing Initiatives, the COA would like to hear your thoughts. 

Please 
This email address is being protected from spambots. You need JavaScript enabled to view it.  if you have any new and exciting ideas to work together 

 

New Guide to help Condo Owners and Condo Corporations 

The COA has established relationships with various services, product companies and trades to help Condo Owners and Condo Corporations.  We have launched two (2) recommendation Guides to our Website/s.   The companies have shown to offer excellent representation and value for their expertise.  These Guides offer a List of recommended businesses, trades and suppliers. 

The COA is keen on negotiating development incentive programs that Condo Owners may experience through Related Services Companies of the Condo Owners Association

 

Condo Owners Guide 

Condo Corporation Guide 

COA Partners and Past Partners 

  1. Allstate Insurance of Canada
  2. International Home & Garden Show
  3. Clorox Canada – Glad
  4. Entire Imaging
  5. Geep Electronic Recycling
  6. Joseph Estate Wines
  7. Vision Quest

Disclosure:  Condo Owners Association accepts no responsibility for any loss or dissatisfaction arising from any use or contractual relationship of services, or purchases to include incentives programs that Condo Owners may experience through Related Services Companies of the Condo Owners Association


 

 Who We are

 

COA is a non-profit association that promotes great condo living advocates proper governance and regulations to protect all residential, industrial and commercial Condominium Owners and Corporations.

  

The Condo Owners Association Mission Statement

"To represent and provide leadership to Condominium Owners with a united voice advocating and fostering quality lifestyle, prosperous and sustainable Condo Ownership

 

 

 

Toronto Waterfront Magazine

  

 

 

 

 

The Toronto Waterfront Magazine

Partners of the Condo Owners Association COA

 

Toronto Waterfront Magazine was established in 2003 and the link to Toronto recognized as one of the most successful publications for business leaders.  Keeping awareness amongst the community, developing a strategy to make Toronto forever better today than yesterday drives a strong force with the mission statement of the COA.  We thank you for your kind support and forward to a continued partnership.

Warmest Regards

Linda Pinizzotto, Founder|CEO Condo Owners Association

 

See the source imageSee the source image

 

COA Ontario has our finger on the pulse

Learn all about Condos: 

Condo Show Podcast

Condo Radio.com

Contact us for more details 

 

 

 

 

 

 

ITmayday.com

The COA would like to thank I.T. Mayday for their continued support and assistance.  

We are extremely pleased with our COA website.  It has helped our Association tremendously, offering excellent exposure and a vast amount of information.  The  links are perfect and they make it very easy for anyone to navigate not only the COA website but others as well.   We have found that the Government links are very useful especially with the many changes in the Condo World.    

We are very thankful that we continue to attract attention and enjoy your suggestions and various ideas to elaborate on the great benefits of the COA.
 


   

 

I.T. Mayday
297 Lakeshore Rd, East
Mississauga,  Ontario
L5G 1H3

ITmayday.com

 

Products and Services for Condo Owners 

These companies have chosen to advertise their product and services.

Click on the links below to view their websites.  

If you are interested in using their services, 
Contact us   


• Automobile Sales & Leasing
• Accounting Services
Banking - Financial Institutions

Beauty Anti-Aging 
• Business & Home Office
Business & Growth Services
• Cellular & Wireless Services
• Cleaning/Maid Services
• Dental Services
• Drug Stores
Computer Service and IT Solutions
• Financial Institutions
• Fitness
• Flowers & Gift Baskets
• Furniture, Appliances, Electronics
Glass Specialty Custom and Replacement
• Golfing and Courses
• Grocery Stores
• Health & Wellness Services
• Home Furnishings & Electronics
Home and Building Inspectors
• Home Reno Hardware Store
• Home - Condo Staging
Hotel - Strathcona Hotel
• Internet Providers
• Inspections
• Insurance/Home/Title/Auto/Life
• Junk Removal
• Legal Services
• Mobile and Home Office Products
• Mobile Home Rental
Mortgages - Residential and Commercial
• Moving Company
• Magazine subscriptions
• New Auto Sales
• New Truck Sales
• Newspaper subscriptions
• Paint & Products
• Painting
• Personal Financial Management

• Pharmacy

* Photo Video and Matterport

• Photocopy & Stationary
• Mississauga Photography
Real Estate - Residential and Commercial
• Renovations
• Rental Equipment
• Rental Cars, Trucks

Security Systems

• 
Signs and Awnings

• Spa 
• Sports - Baseball
• Sports - Basketball
• Sports - Football
• Sports - Hockey
• Storage Facilities
Technology and Computers
• Travel
• Waterproofing 
• Website Sales/Design
Wines Joseph


NOTICE TO USERS:

Partners of the COA Ontario - special events

  • Allstate Insurance of Canada
  • International Home & Garden Show
  • Clorox Canada – Glad
  • Entire Imaging
  • Geep Electronic Recycling
  • Joseph Estate Wines
  • Vision Quest

Disclosure:  Condo Owners Association accepts no responsibility for any loss or dissatisfaction arising from any use or contractual relationship of services, or purchases to include incentives programs that Condo Owners may experience through Related Services Companies of the Condo Owners Association



 

 

If your business relates to the condominium industry, get involved and advertise your business with the COA.  


We have a strong representation for Condominiums and all levels of Government 

  1. A powerful advocacy with a collective voice to consumers and government
  2.  Influential and effective media relations to identify and enhance the operations within condominiums
  3. A wide range of information and opportunities
  4. In-depth industry knowledge and information
  5. Presence in various Stakeholder Groups
  6. Close working relationship with Industry Leaders
  7. Provides a huge potential to promotion your materials
  8. Huge potential to arrange group savings packages and benefits for you
  9. Excellent working relationships across the Country 



Please see list of service providers list below:

Contact us
 

  1. Accounting
  2. Air Quality
  3. Automotive Alternatives
  4. Auto Services and Rental
  5. Building Service & Sciences
  6. Cleaners
  7. Cleaning Services
  8. Cleaning Services - Ducts
  9. Cleaning Services - Windows
  10. Computer Service & IT Solutions
  11. Condo Digital
  12. Condo Management
  13. Condo Rental Service Groups
  14. Condo Resources
  15. Condo Software
  16. Contractors - Electrical
  17. Contractors - General
  18. Contractors - Mechanical
  19. Design & Décor Services
  20. Door & Lock Services
  21. Elevator Services / Repairs
  22. Energy Services
  23. Energy Services - Efficiency
  24. Energy Services - Electricity
  25. Energy Services - Gas
  26. Energy Services - Water
  27. Engineering Services
  28. Environmental Consulting
  29. Financial Services
  30. Financial Services - Investments
  31. Financial Services - Loans
  32. Fire Protection
  33. Flooring Broadloom, Carpeting & Mats
  34. Glass Specialty, Custom Design & Replacement
  35. Home Care
  36. Home Finishing
  37. Home Inspections
  38. Home Office Furniture
  39. Home Services
  40. HVAC Heating | Heat Pump
  41. Insurance Condo Building | Suite
  42. Internet/TV/Phone Services
  43. Financing - Commercial Loans
  44. Landscaping & Gardening Services
  45. Laundry Services
  46. Legal Services
  47. Legal Services - Condo Law
  48. Legal Services - Full Service
  49. Legal Services - Real Estate
  50. Lighting Supplies & Services
  51. Maintenance Services - General
  52. Mediation/Arbitration
  53. Minute Takers Board Meeting
  54. Mould Detection & Remediation
  55. Moving & Storage
  56. Odour Control - Chemical Relief
  57. Painting, Priming & Sanding
  58. Parking Equipment & Revenue Systems
  59. Parking Management/Cleaning Services
  60. Paving Interlock, Quartz and Stone
  61. Pest Control
  62. Pet Services
  63. Plumbing Services
  64. Real Estate Services
  65. Recreation & Fitness Equipment | Repair
  66. Rental & Tenant Services
  67. Restoration Services
  68. Retirement Homes
  69. Photo Videos and Matterport
  70. Roofing
  71. Roofing - Green Energy
  72. Security Services and Technologies
  73. Seniors
  74. Snow Removal Services
  75. Sound Control
  76. Superintendent Services
  77. Technology & Computers
  78. Waste Services
  79. Water Proofing & Systems



NOTICE TO USERS:

Disclosure:  COA has partnered with these companies on previous events

  • Allstate Insurance of Canada
  • International Home & Garden Show
  • Clorox Canada – Glad
  • Entire Imaging
  • Geep Electronic Recycling
  • Joseph Estate Wines
  • Vision Quest

Condo Owners Association accepts no responsibility for any loss or dissatisfaction arising from any use or contractual relationship of services, or purchases to include incentives programs that Condo Owners may experience through Related Services Companies of the Condo Owners Association

 

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